Frequently Asked Questions


How do I get started?

GenerousSolutions makes setting up your event registration and donations simple. Provide us your information, we set up your page, and you collect the benefits! Check out our article on Medium for more details.

How much does it cost?

Fees are based on individual transactions. Credit card processing fees (2.9% + $0.30) and GenerousSolutions platform fees (3.0%) are collected (by default) from your supporters. Nonprofits are eligible for profit sharing. Free events have no fees. Visit our Pricing page for details.

What about Donor data?

Data is essential for successful campaigns, for customer relationships, performance measurement and reporting. GenerousSolutions ensures that all donor data is 100% owned and accessible by your Nonprofit.

Can I cover the Credit Card and Platform costs?

By default, GenerousSolutions adds the platform fees directly to the donor transactions. Most donors would rather accept these fees over having your Nonprofit incur the cost and accounting overhead. Of course, if you would rather absorb these fees, GenerousSolutions can seamlessly make this happen.

Where can GenerousSolutions be used?

Anywhere! We are an online platform with a vision to help all Nonprofits around the world. 

I have a problem. Who do I talk to?

Feel free to contact us at support@generoussolutions.com with questions, concerns or feedback. We're here to help.